---
title: "Acronis EDR receives a user popularity award from MSP providers — ZEBR.ai"
description: "The Emotional Footprint Award is based on direct feedback from real MSP users and reflects their emotional relationship with the solution"
url: "https://zebr.ai/en/blog/acronis-edr-receives-a-user-popularity-award-from-msp-providers"
markdown_url: "https://zebr.ai/en/blog/acronis-edr-receives-a-user-popularity-award-from-msp-providers.md"
language: "en"
published: "2025-12-11T08:00:00+00:00"
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# Acronis EDR receives a user popularity award from MSP providers

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The Emotional Footprint Award is based on direct feedback from real MSP users and reflects their emotional relationship with the solution

11/12/2025 · 2 min read · ZEBR.ai editorial team

*The Emotional Footprint Award is based on direct feedback from real MSP users and reflects their emotional relationship with the solution*

**PRAGUE, December 11, 2025** – [**Acronis**](https://www.acronis.cz/)**,** a global leader in the cybersecurity solutions market, announced that it has received the **[Emotional Footprint Award](https://www.softwarereviews.com/categories/endpoint-detection-response)** from analyst firm **Info-Tech Research Group** for its **Acronis EDR** solution, which is part of the Acronis Cyber Protect Cloud platform. The latest award reflects the popularity the solution has gained among managed service providers (MSPs), and, together with its high user value, secured Acronis EDR a place in the Champions quadrant.

Info-Tech Research Group determines winners based on an analysis of user responses across a range of emotional metrics, such as trustworthiness, reliability, effectiveness, and the vendor's ability to deliver on its promises. The result is a Net Emotional Footprint score reflecting the overall emotional connection users feel toward the product.

Acronis EDR, as part of the Acronis Cyber Protect Cloud MSP cybersecurity platform, stood out in strong competition particularly thanks to:

- Advanced cybersecurity protection in a natively integrated platform that enables MSP technicians to increase their efficiency.
- The integration of cybersecurity and data protection into a single platform with a unified interface, making it easier for MSPs to manage and secure client environments.
- Unique features such as AI-powered scripting and automated remediation, which enhance protection and technician productivity.

Survey respondents praised Acronis EDR for its reliability and ease of use, as well as the real value it delivers to their organizations. This positive feedback translated into a top Net Emotional Footprint score, placing Acronis among the Top 3 out of a total of 15 vendors in the EDR category.

“Many traditional awards focus exclusively on technical features or market share, but the Emotional Footprint Award is based on direct feedback from real users,” **Štěpán Bínek, Acronis cloud solutions sales manager at ZEBRA SYSTEMS**. “That is why we greatly value this award, as it measures users' emotional relationship with the product and its vendor and provides valuable insights into how the software affects their day-to-day work and overall satisfaction.”

Article author: ZEBR.ai editorial team

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