---
title: "GFI FaxMaker at PILANA Knives — ZEBR.ai"
description: "GFI FaxMaker streamlined fax communications at PILANA Knives"
url: "https://zebr.ai/en/blog/gfi-faxmaker-at-pilana-knives"
markdown_url: "https://zebr.ai/en/blog/gfi-faxmaker-at-pilana-knives.md"
language: "en"
published: "2017-04-04T09:59:46+00:00"
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# GFI FaxMaker at PILANA Knives

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GFI FaxMaker streamlined fax communications at PILANA Knives

04/04/2017 · 3 min read · ZEBR.ai editorial team

*GFI FaxMaker streamlined fax communications at PILANA Knives*

**Many foreign business partners still prefer faxing**

**PRAGUE, April 4, 2017** – [**GFI Software**](http://www.gfi-software.cz/)**,** a provider of security solutions for enterprise networks, announced that **PILANA Knives**, a leading global manufacturer of industrial knives for the woodworking and recycling industries based in Hulín, has accelerated fax communications and improved user convenience with the **GFI FaxMaker** solution. PILANA Knives uses fax infrastructure as one of its important communication tools because it exports more than 97% of its production worldwide, and particularly in Western European countries, there is still a strong tradition of business communication via fax messages.

The company operated 10 fax machines from various brands for both incoming and outgoing messages, and managing them was largely complicated and time-consuming. Moving fax communications to a unified environment resulted in significant simplification and improved efficiency. Thanks to automatic inbound routing, faxes are sent directly to the recipient's device, reducing the risk of important faxes being lost or read by unauthorized persons compared to the previous system of manual processes.

After the new solution was put into operation, all faxes that had previously been sent and received manually were migrated to the GFI FaxMaker platform, representing 1,200 incoming fax messages and 600 outgoing messages per quarter. Sales representatives can now conveniently manage faxes in the Microsoft Outlook environment.

“As our company exports a significant proportion of its products abroad, we communicate extensively with business partners who, especially west of our borders, still trust fax messages more than emails,” said **Josef Podsedníček, systems engineer,** **PILANA Knives a.s. “**This is why we decided to modernize the original system of fax machines with a more efficient centralized fax server. It provided greater convenience for sales representatives as well as simpler solution management, which ultimately reduced costs and increased overall efficiency.”

**About PILANA Knives**

PILANA Knives is one of the world's largest manufacturers of industrial knives for the woodworking and recycling industries, with annual revenue of nearly CZK 1 billion. Its unique manufacturing technology and the use of high-quality alloy steels determine the resulting quality and, above all, the durability of the parts produced. The tool steel used is manufactured in the EU and is always the best and most optimal option for the given market segment. The company uses state-of-the-art technologies and extensively deploys CNC machines throughout the entire process. It heat-treats its tools in its own continuous atmospheric or vacuum furnace and now also offers a cryogenic method for maximum product durability. The final appearance and surface finish are the result of using CNC grinders. The company continuously invests in innovative processes, purchases new machines, and improves product performance using the latest technologies. New methods provide products with the required precision and long-term reliability.

[**The complete case study is available in this PDF document.**](https://app.zebr.ai/api/public/v1/media/01M2DTAVHHBCTQP8Q06KN6GJCC)

Article author: ZEBR.ai editorial team

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