--- title: "N-able: Companies address the shortage of IT specialists by purchasing MSP services — ZEBR.ai" description: "The number of vacant IT positions continues to grow, remaining unfilled for nearly 8 months on average" url: "https://zebr.ai/en/blog/n-able-companies-address-the-shortage-of-it-specialists-by-purchasing-msp-services" markdown_url: "https://zebr.ai/en/blog/n-able-companies-address-the-shortage-of-it-specialists-by-purchasing-msp-services.md" language: "en" published: "2024-08-19T08:26:16+00:00" alternates: cs: "https://zebr.ai/cs/blog/n-able-nedostatek-it-specialistu-resi-firmy-nakupem-msp-sluzeb.md" sl: "https://zebr.ai/sl/blog/n-able-podjetja-pomanjkanje-it-strokovnjakov-resujejo-z-nakupom-msp-storitev.md" sk: "https://zebr.ai/sk/blog/n-able-nedostatok-it-specialistov-riesia-firmy-nakupom-msp-sluzieb.md" hr: "https://zebr.ai/hr/blog/n-able-tvrtke-rjesavaju-nedostatak-it-strucnjaka-kupnjom-msp-usluga.md" sr-Latn: "https://zebr.ai/sr-latn/blog/n-able-nedostatak-it-strucnjaka-kompanije-resavaju-kupovinom-msp-usluga.md" bs: "https://zebr.ai/bs/blog/n-able-nedostatak-it-strucnjaka-kompanije-rjesavaju-kupovinom-msp-usluga.md" sq: "https://zebr.ai/sq/blog/n-able-mungesen-e-specialisteve-te-it-se-kompanite-po-e-zgjidhin-duke-blere-sherbime-msp.md" fr: "https://zebr.ai/fr/blog/n-able-les-entreprises-repondent-a-la-penurie-de-specialistes-it-en-achetant-des-services-msp.md" es: "https://zebr.ai/es/blog/n-able-las-empresas-abordan-la-escasez-de-especialistas-de-ti-adquiriendo-servicios-msp.md" de: "https://zebr.ai/de/blog/n-able-unternehmen-begegnen-dem-mangel-an-it-spezialisten-durch-den-einkauf-von-msp-dienstleistungen.md" pt-BR: "https://zebr.ai/pt-br/blog/n-able-escassez-de-especialistas-em-ti-leva-empresas-a-contratar-servicos-msp.md" pl: "https://zebr.ai/pl/blog/n-able-firmy-rozwiazuja-problem-niedoboru-specjalistow-it-kupujac-uslugi-msp.md" it: "https://zebr.ai/it/blog/n-able-le-aziende-affrontano-la-carenza-di-specialisti-it-acquistando-servizi-msp.md" nl: "https://zebr.ai/nl/blog/n-able-tekort-aan-it-specialisten-leidt-bedrijven-tot-aankoop-van-msp-diensten.md" hu: "https://zebr.ai/hu/blog/n-able-a-vallalatok-msp-szolgaltatasok-vasarlasaval-kezelik-az-it-szakemberhianyt.md" ro: "https://zebr.ai/ro/blog/n-able-companiile-rezolva-deficitul-de-specialisti-it-prin-achizitionarea-de-servicii-msp.md" tr: "https://zebr.ai/tr/blog/n-able-sirketler-msp-hizmetleri-satin-alarak-bt-uzmani-eksikligini-gideriyor.md" id: "https://zebr.ai/id/blog/n-able-perusahaan-mengatasi-kekurangan-spesialis-ti-dengan-membeli-layanan-msp.md" --- [Home](https://zebr.ai/en/) [Blog](https://zebr.ai/en/blog) N-able: Companies address the shortage of IT specialists by purchasing MSP services # N-able: Companies address the shortage of IT specialists by purchasing MSP services [automation](https://zebr.ai/en/blog?tag=automation) [MSP](https://zebr.ai/en/blog?tag=msp) [N-able](https://zebr.ai/en/blog?tag=n-able) [productivity](https://zebr.ai/en/blog?tag=productivity) [RMM and IT Management](https://zebr.ai/en/blog?tag=rmm-and-it-management) The number of vacant IT positions continues to grow, remaining unfilled for nearly 8 months on average 19/08/2024 · 3 min read · ZEBR.ai editorial team *The number of vacant IT positions continues to grow, remaining unfilled for nearly 8 months on average* **PRAGUE, August 19, 2024** – **ZEBRA SYSTEMS**, the distributor of **N-able** solutions in the Czech and Slovak markets, stated that the number of unfilled positions in IT management is growing due to an ever-widening gap between organizations’ need to manage expanding IT infrastructure and the availability of IT specialists. An increasing number of them are addressing this problem by purchasing services from managed service providers (MSPs). For example, according to a **[Bitkom study](https://www.bitkom.org/Presse/Presseinformation/Rekord-Fachkraeftemangel-Deutschland-IT-Jobs-unbesetzt#_)**, Germany alone lacked 149,000 IT specialists in 2023, the highest figure since records began. The average time IT positions remain vacant is 7.7 months. Companies and organizations are therefore looking for opportunities to ensure the smooth operation and security of their IT systems, one of which is transitioning to the MSP model for purchasing IT services. “If an IT administrator position remains unfilled for nearly 8 months, it represents a significant security risk for the organization concerned – from the need to continuously address common vulnerabilities and plan hardware and software purchases to resolving users’ day-to-day issues,” said **Ondřej Šabata, Sales Engineer for N-able solutions at ZEBRA SYSTEMS**. “Growing demand for MSP services from end customers is leading many of our partners to transition from the ‘break-fix’ model to MSP and provide comprehensive management.” According to N-able, the MSP model makes it possible to address the shortage of IT specialists by leveraging the following benefits: 1. **Automation and remote management** – MSP tools make it possible to automate routine tasks and resolve issues remotely from a single console, thereby optimizing the use of personnel resources. 2. **Better skills and narrower specialization** – Employees at MSP providers gain better skills through regular training and continuous education, while teamwork enables individual technicians to specialize more narrowly. 3. **Comprehensive solutions covering all areas of IT management** – Unlike in-house IT administrators, who often manage a range of IT tools from different vendors, MSP providers typically use solutions that save them as much time as possible and therefore integrate most of the tools they need every day—whether for monitoring, security, or remote management—into the smallest possible number of interfaces. This enables them to proactively monitor customer environments instead of switching between programs and resolving errors. **About N-able** For more than 20 years, N-able has provided tools to managed service providers (MSPs), who use them to manage, monitor, and secure their customers’ IT infrastructures. N-able solutions are used by more than 25,000 MSP providers to manage over 500,000 corporate networks and 8 million endpoints. For more information, visit [http://www.n-able.com](http://www.n-able.com/). Article author: ZEBR.ai editorial team Read on ## More related articles [All articles](https://zebr.ai/en/blog) Contact ## Do you need a solution for yourself or for your client? Tell us which service you are looking into, and a specialist in that area will get back to you directly. [(704) 745-4214](tel:+17047454214)\ --- - Source: - Site overview for AI agents: