---
title: "MSP providers see the greatest potential in backup and disaster recovery services — ZEBR.ai"
description: "New DRaaS service from N‑able facilitates recovery and minimizes operational downtime after a disaster"
url: "https://zebr.ai/en/blog/msp-providers-see-the-greatest-potential-in-backup-and-disaster-recovery-services"
markdown_url: "https://zebr.ai/en/blog/msp-providers-see-the-greatest-potential-in-backup-and-disaster-recovery-services.md"
language: "en"
published: "2026-05-21T11:15:07+00:00"
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  it: "https://zebr.ai/it/blog/i-fornitori-msp-vedono-il-maggiore-potenziale-nei-servizi-di-backup-e-ripristino-di-emergenza.md"
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# MSP providers see the greatest potential in backup and disaster recovery services

[backup and recovery](https://zebr.ai/en/blog?tag=backup-and-recovery) [MSP](https://zebr.ai/en/blog?tag=msp) [N-able](https://zebr.ai/en/blog?tag=n-able) [press release](https://zebr.ai/en/blog?tag=press-releases)

New DRaaS service from N‑able facilitates recovery and minimizes operational downtime after a disaster

21/05/2026 · 3 min read · ZEBR.ai editorial team

*New DRaaS service from N**‑**able facilitates recovery and minimizes operational downtime after a disaster*

**PRAGUE, May 21, 2026** – **ZEBRA SYSTEMS**, the distributor of **N-able** solutions in the Czech and Slovak markets, stated that according to its survey among its IT partners, the vast majority plan to provide a complete package of MSP services in the future. Currently, 76% of MSP partners see the greatest potential in cyber protection services **in backup and disaster recovery**.

In addition to traditional IT service providers transitioning to managed service provision (MSP), another trend is the expansion of the MSP service portfolio. Alongside remote monitoring and management (RMM), the complete service package now also includes cybersecurity and data protection services. There is currently high demand for data protection in the SMB segment, which N-able has responded to by offering **Disaster Recovery as a Service (DRaaS)** as part of its **Cove Data Protection** solution.

Key survey findings:

- One of the important benefits of MSP tools is the ability to automate routine tasks: for 35% of MSP providers, recurring tasks account for up to 25% of their time; for 55%, 26–50% of their time; and for 10%, even more than half of their working time.
- 57% of the IT partners surveyed offer or plan to offer primarily RMM services, 48% cybersecurity services, and 52% data protection services, while 86% want to offer a complete package of MSP services.
- In the cybersecurity and data protection services segment, 76% of MSP providers see the greatest potential in backup/DR/DLP (data loss prevention), 48% in vulnerability scanning/patching services, and 29% in MDR (managed detection and response) services.

The newly launched **Cove DRaaS** service enables organizations to quickly restore operations after cyber incidents and server outages—without the costs, complexity, and risks associated with building and managing their own DR environments. It offers the ability to quickly switch to a secure backup environment, ensure uninterrupted operations while affected systems are remediated, and minimize downtime, which can have a significant impact on an organization’s economics even if it lasts only a few minutes.

“As the number of cyberattacks continues to grow and they increasingly target SMB organizations, our MSP providers are seeing growing demand for backup and disaster recovery services,” said **Ondřej Šabata, Sales Engineer for N****‑****able solutions at ZEBRA SYSTEMS**. “With Cove DRaaS, MSP providers now have access to a secure cloud recovery environment that enables services to be quickly switched to backup systems in the event of a failure. This allows them to rapidly restore operations, ensure a high level of cyber resilience for their customers, and protect their business.”

**About N-able**

For more than 20 years, N-able has been delivering tools to managed service providers (MSPs), who use them to manage, monitor, and secure their customers’ IT infrastructures. N-able solutions are used by more than 25,000 MSP providers to manage over 500,000 corporate networks and 8 million endpoints. For more information, visit [http://www.n-able.com](http://www.n-able.com/).

Article author: ZEBR.ai editorial team

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