--- title: "Acronis maintenance and maintenance renewal — ZEBR.ai" description: "The following licensing models are offered for Acronis enterprise solutions Perpetual licenses (perpetual licenses including maintenance) License…" url: "https://zebr.ai/en/knowledge-base/acronis-maintenance-renewal" markdown_url: "https://zebr.ai/en/knowledge-base/acronis-maintenance-renewal.md" language: "en" alternates: cs: "https://zebr.ai/cs/knowledge-base/acronis-maintenance-renewal.md" sl: "https://zebr.ai/sl/knowledge-base/acronis-maintenance-renewal.md" sk: "https://zebr.ai/sk/knowledge-base/acronis-maintenance-renewal.md" hr: "https://zebr.ai/hr/knowledge-base/acronis-maintenance-renewal.md" sr-Latn: "https://zebr.ai/sr-latn/knowledge-base/acronis-maintenance-renewal.md" bs: "https://zebr.ai/bs/knowledge-base/acronis-maintenance-renewal.md" sq: "https://zebr.ai/sq/knowledge-base/acronis-maintenance-renewal.md" fr: "https://zebr.ai/fr/knowledge-base/acronis-maintenance-renewal.md" es: "https://zebr.ai/es/knowledge-base/acronis-maintenance-renewal.md" de: "https://zebr.ai/de/knowledge-base/acronis-maintenance-renewal.md" pt-BR: "https://zebr.ai/pt-br/knowledge-base/acronis-maintenance-renewal.md" pl: "https://zebr.ai/pl/knowledge-base/acronis-maintenance-renewal.md" it: "https://zebr.ai/it/knowledge-base/acronis-maintenance-renewal.md" nl: "https://zebr.ai/nl/knowledge-base/acronis-maintenance-renewal.md" hu: "https://zebr.ai/hu/knowledge-base/acronis-maintenance-renewal.md" ro: "https://zebr.ai/ro/knowledge-base/acronis-maintenance-renewal.md" tr: "https://zebr.ai/tr/knowledge-base/acronis-maintenance-renewal.md" id: "https://zebr.ai/id/knowledge-base/acronis-maintenance-renewal.md" --- [Home](https://zebr.ai/en/) [Knowledge base](https://zebr.ai/en/knowledge-base) Acronis maintenance and maintenance renewal # Acronis maintenance and maintenance renewal **The following licensing models are offered for Acronis enterprise solutions** 1. Perpetual licenses (perpetual licenses including maintenance) 2. License subscriptions (subscriptions for 1, 2, or 3 years) 3. Service rental (a pay-per-use model with monthly billing) **What is maintenance?** It is a maintenance and technical support program. Valid maintenance entitles the user to use technical support and receive free upgrades to new versions. Therefore, if you have valid maintenance, you can upgrade to the current version of the Acronis product free of charge at any time and contact Acronis technical support. **How do I obtain maintenance?** By purchasing a perpetual license for Acronis enterprise solutions. Maintenance for 12 months is an integral part of new licenses and upgrades. **Can I purchase a product with multi-year maintenance?** Yes, if you wish to obtain a license including maintenance for multiple years, order the product and maintenance for an additional period. For example, purchasing a license and maintenance for 4 years ensures the product has maintenance for a total of 5 years (the first year is included with the license). **What should I do when my maintenance is ending, and how can I renew it?** Contact your Acronis software supplier and ask for a maintenance renewal quote. If you have your licenses registered in your Acronis account, you will receive an email in due time (60 days and then 30 days before maintenance expires) notifying you of the approaching end of maintenance. Maintenance can be renewed for one year or for a longer period. You can purchase a renewal for 1, 2, 3, 4, or 5 years. **Do I have to renew maintenance – is it mandatory?** It is not mandatory. It is entirely up to you whether you renew maintenance or not. However, without valid maintenance, you lose entitlement to free upgrades and technical support. **How much does a maintenance renewal cost?** Maintenance for 1 year is approximately 18% of the purchase price of a new license. **What are the timing options for maintenance renewal?** 1. During the validity period of maintenance, it is possible to purchase a maintenance renewal without penalties 2. During the grace period (up to 30 days after maintenance expiration), it is possible to purchase a renewal without penalties 3. After 30 days from maintenance expiration, it is possible to purchase a renewal with a 20% price increase 4. After 365 days from expiration, it is no longer possible to renew maintenance (but it is possible to purchase an upgrade) The new maintenance will seamlessly continue from the expiration date. **I have multiple products / licenses purchased at different times. Is it possible to unify the expiration dates?** Yes. Ask your Acronis software supplier for a quote for maintenance renewal and unification of the expiration date. --- - Source: - Site overview for AI agents: