GFI Software: chatbots are underused and frustrate customers with inaccuracies
More advanced AI technologies can deliver greater accuracy and customer satisfaction
25/03/2026 · 3 min read · ZEBR.ai editorial team
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The chat is run by MyPersonas (IgniteTech, USA). Opening it sends them your IP address and whatever you type into the chat. The window may ask for your camera and microphone, but only if you turn them on yourself.