As a value-added distributor, we do more than sell licenses. We stand by your side from the initial solution design through technical support to training your people.
Support
Certified engineers are available to assist you from solution design and deployment through incident resolution. In critical situations, we operate 24/7, and a 99.7% SLA is not a promise to us, but a long-term measured result.
Support also includes regular consultations to fine-tune deployed technologies, assistance with upgrades, and direct escalation to vendors, which we handle for you. You communicate with one person who knows your environment.
Education
We prepare partner technicians for official certifications from the vendors we represent, while offering product and security training tailored to the environments of end-customer IT teams.
We provide in-person training in Ostrava, Prague, and Bratislava, or online, always in a hands-on format: participants work in a real environment, not just with a presentation. Graduates receive a certificate and access to our study materials.
Events
Every month, we host webinars on vendor updates, practical attack demonstrations, and defenses against them. Twice a year, we set out on a roadshow through Czech and Slovak cities, where we demonstrate the latest developments live.
Events are free and open to both partners and end customers, though capacity for in-person meetings is usually limited. We send invitations in our newsletter and publish them on our blog.
AI
We will guide your company through implementing artificial intelligence: from a readiness audit and tool selection to security policy setup and training individual teams.
FAQ
Is technical support included in the license price?
The scope of support varies depending on the vendor and license type. When preparing an offer, we will always tell you what is included in the price and what is an optional additional service, so there are no surprises.
Do you train end customers as well, or only partners?Both. We prepare partner technicians for official vendor certifications, while offering product and security training tailored to the environments of end-customer IT teams.
How do I register for a webinar or roadshow?We send invitations in our newsletter and publish them on our blog; you can register via the link in the invitation. Events are free, though capacity for in-person meetings is usually limited.
Who is the AI adoption program intended for?For companies that want to implement artificial intelligence securely and with measurable benefits, as well as for partners who want to build their own customer offering around it.
We have been doing security and data protection since 1993. We have seen every generation of threats.
We supply brands such as Acronis, N-able and GFI Software at the highest partner level.
Certified engineers who give critical incidents priority.
Pre-sales consulting, demo environments and help with every deal.
Contact
Tell us which service you are looking into, and a specialist in that area will get back to you directly.
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