PRAGUE-PETROVICE MUNICIPAL DISTRICT

About the customer

04/02/2019 · 3 min read · ZEBR.ai editorial team

About the customer

The Prague–Petrovice Municipal District is one of Prague’s 57 municipal districts, providing public services to approximately 6,000 residents. The municipal district’s organizational structure includes the council, the municipal district board, the mayor’s office, the municipal district office, and a library with an information center. Office staff provide support for self-government bodies and carry out state administration tasks to the extent entrusted to the municipal district by the Statute of the Capital City of Prague, particularly in the areas of resident registration, document authentication, and certification. The municipal district is also a public administration contact point (CzechPOINT), providing citizens with a range of services. More information is available at http://www.prahapetrovice.cz/.

Challenges

The municipal district needed to modernize its email system—the existing software solution at Prague-Petrovice Municipal District, which was based on an unsupported competing product, had to be replaced quickly, particularly due to problematic backups and insufficient functionality of the anti-spam and antivirus solution. This solution not only provided inadequate user protection but also placed a significant load on the hardware, slowing down employees’ work.

Solution

The municipal office therefore approached Gaia Connections, a GFI Software partner in the Czech Republic, which subsequently supplied the Kerio Connect mail server. The municipal district implemented the solution using its own resources, and it went live in July 2018. It currently runs on new hardware and is used by 15 users within the organization. Administration and operation of the solution are fully handled by internal staff.
Kerio Connect is messaging and collaboration software that meets the needs of small and medium-sized organizations and offers a wide range of features. It provides both a mail server solution and its own email client. In addition, it allows users to use other popular email clients and provides easy access to email through an intuitive web interface.

Benefits

The main advantages of the selected Kerio Connect solution are easy migration from the existing solution to new hardware, support for the latest client devices, easy administration, and excellent protection against spam and viruses. Users can securely access their accounts from any device (PC, tablet, smartphone) and platform, including Windows, Android, and iOS.
The solution is managed through a clear graphical interface (a web page) from any modern browser. The interface is very intuitive, and configuration can be carried out without detailed study of extensive documentation. The server is also highly stable, and service outages are virtually nonexistent. Should any issues arise, a detailed log is available, making it easy to identify the problem. Statistics are also a useful management tool.
“Given the current cybersecurity situation and growing requirements for the protection of sensitive data, we needed to increase the level of security while also modernizing the hardware infrastructure. Based on market research and a comparison of available solutions for organizations of our type, we acquired the Kerio Connect solution through the supplier Gaia Connections, which ensured trouble-free operation, greater user comfort, and increased mobility for municipal office staff.”

JUDr. Olga Hromasová, Mayor of Prague-Petrovice Municipal District

About Gaia Connections

Gaia Connections has been continuously active on the market since 1990, focusing on comprehensive IT management, including the supply of hardware and software, primarily to regular contract customers. It emphasizes an individual approach, with security and data protection also being a priority.

Download the PDF case study here

Article author: ZEBR.ai editorial team

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