GFI Software: AI email assistants can save thousands of Czech crowns per month

Most employees spend 30 to 60 minutes every day responding to routine emails

19/02/2026 · 3 min read · ZEBR.ai editorial team

Most employees spend 30 to 60 minutes every day responding to routine emails

PRAGUE, February 19, 2026 – GFI Software, a global leader in AI-based security and communications solutions for small and medium-sized businesses (SMBs), stated that, according to its survey among Czech and Slovak partners and customers, AI-powered email assistants have the potential to significantly increase business efficiency. Automating the handling of routine emails makes it possible to increase each employee’s productivity or save thousands of Czech crowns per month on the services of a human assistant.

Emails form the communications backbone of most businesses, and their volume is more likely to grow than decline. Employees therefore have to devote more and more time to responding to incoming mail, a large part of which consists of recurring inquiries or requests. The latest survey revealed that most employees spend 30 to 60 minutes on this activity—if they could significantly reduce this time and focus on more important work, each of their productivity would increase noticeably.

Key findings include:

  • 19% of respondents spend a few minutes each day responding to routine emails, 31% of those surveyed spend approximately 30 minutes, 39% approximately 1 hour, and 11% spend 2 or more hours.
  • If they had a personal assistant available, 54% of respondents would welcome having them prepare draft responses, 44% would want emails sorted by importance, 42% would value time saved for important work
    and 13% would want responses sent automatically without review.
  • They would be willing to pay such a personal assistant (an actual person) up to CZK 10,000 per month (70% of respondents), up to CZK 25,000 (18%), and up to CZK 40,000 (12%).
  • If the assistant were AI technology, 53% would be willing to pay up to CZK 1,000 per month, 28% up to CZK 3,000, and 2% even more. 17% of respondents would not want to pay any fee for this service.

 

“Providing qualified responses to incoming work emails is not something that happens at the snap of a finger,” said Marek Prorok, AI solutions specialist at ZEBRA SYSTEMS. “It is often preceded by sorting mail by importance, searching for relevant source materials, and preparing a draft of the correct response for each email, all of which are largely routine tasks. And it is precisely for these situations that Eloquens AI is designed, as it can handle a high percentage of incoming requests automatically, promptly, and entirely within the context of the organization’s communication.”

Eloquens AI is a tool for automating business email communication that eliminates inefficient activities in corporate email communication. Using advanced AI technology and offering human assistance capabilities, Eloquens is changing how organizations of all sizes and types can manage intensive email communication. The solution provides immediate, consistent, and accurate responses based on a knowledge base—24 hours a day and in more than 160 languages. ZEBRA SYSTEMS will present this and other AI solutions next week at the Czech Online Expo conference.

Article author: ZEBR.ai editorial team

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