As a value-added distributor, we do not stop at selling licences. We stand by your side from the initial solution design through technical support to training your people.
Support
Certified engineers are available to assist you from solution design through deployment to incident resolution. In critical situations, we operate in 24/7 mode, and an SLA of 99.7% is not a promise for us, but a result measured over the long term.
Support also includes regular consultations to fine-tune deployed technologies, assistance with upgrades and direct escalation to vendors, which we handle for you. You communicate with one person who knows your environment.
Education
We prepare partner technicians for official certifications from the vendors we represent, while offering end-customer IT teams product and security training tailored to their environment.
We provide in-person training in Ostrava, Prague and Bratislava or online, always in a hands-on format: participants work in a real environment, not just with presentations. Graduates receive a certificate and access to our study materials.
Events
Every month, we organise webinars on vendor updates, practical demonstrations of attacks and defence against them. Twice a year, we then set out on a roadshow through Czech and Slovak cities, where we demonstrate the latest developments live.
Events are free of charge and open to both partners and end customers; capacity for in-person meetings is usually limited. We send invitations in our newsletter and publish them on the blog.
AI
We will guide your company through the implementation of artificial intelligence: from a readiness audit through tool selection and security policy setup to training individual teams.
FAQ
Is technical support included in the price of licences?
The scope of support varies depending on the vendor and licence type. When preparing an offer, we will always tell you what is included in the price and what is an optional additional service, so you are not faced with surprises.
Do you train end customers as well, or only partners?Both. We prepare partner technicians for official vendor certifications, while offering end-customer IT teams product and security training tailored to their environment.
How do I register for a webinar or roadshow?We send invitations in our newsletter and publish them on the blog; you can register via the link in the invitation. Events are free of charge, but capacity for in-person meetings is usually limited.
Who is the AI adoption program intended for?For companies that want to implement artificial intelligence securely and with measurable benefits, as well as for partners who want to build their own customer offering around it.
Nous œuvrons dans la sécurité et la protection des données depuis 1993. Nous avons vu passer toutes les générations de menaces.
Nous distribuons des marques comme Acronis, N-able et GFI Software au plus haut niveau de partenariat.
Des ingénieurs certifiés qui traitent les incidents critiques en priorité.
Conseil avant-vente, environnements de démonstration et soutien sur chaque affaire.
Contact
Indiquez-nous le service qui vous intéresse : un spécialiste du domaine vous répondra directement.
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